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Privacy policy

Regal Jewels Privacy Policy

This Privacy Policy describes how regaljewels.com (“the Site,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from our Site.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interactions with our Site, and details necessary to process your purchases. If you contact us for customer support, we may also collect additional information.

In this Privacy Policy, we refer to any data that can uniquely identify an individual as “Personal Information.” Below is an outline of what we collect and why:

1. Device Information

  • Examples collected: web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and browsing behavior.

  • Purpose: to properly load our Site, perform analytics, and optimize performance.

  • Source: automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: shared with our e-commerce platform provider (Shopify).

2. Order Information

  • Examples collected: name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number.

  • Purpose: to process orders, provide invoices/confirmations, arrange shipping, communicate with you, screen for fraud, and provide product updates or marketing aligned with your preferences.

  • Source: collected directly from you during checkout.

  • Disclosure: shared with Shopify for order processing.

3. Customer Support Information

  • Examples collected: name, billing/shipping address, email, and phone number.

  • Purpose: to provide customer service and resolve issues.

  • Source: collected directly from you.

  • Disclosure: used internally for customer support.

Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors. If you are a parent/guardian and believe your child has provided us with Personal Information, please contact us immediately to request deletion.

Sharing Personal Information

We share Personal Information with trusted service providers to fulfill orders and improve our services. For example:

  • Shopify powers our online store. Read their policy here: Shopify Privacy Policy.

  • We may share data to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted ads or marketing communications that may interest you.

  • Google Analytics: helps us understand customer behavior. Details: Google Privacy Policy. Opt-out: Google Analytics Opt-Out.

  • We may share browsing/interaction data with advertising partners via cookies or similar technologies.

Opt-Out of Targeted Advertising:

Using Personal Information

We use your Personal Information to:

  • Offer and sell products,

  • Process payments,

  • Ship and fulfill orders,

  • Provide updates, promotions, and special offers.

Retention

We retain Personal Information for as long as necessary to fulfill our obligations unless deletion is requested.

Automated Decision-Making

We do not engage in fully automated decision-making that significantly affects customers. Shopify may use limited automated fraud prevention tools (e.g., temporary denylisting of suspicious IPs or cards).

California Residents (CCPA Rights)

If you live in California, you have the right to:

  • Access the Personal Information we hold,

  • Request corrections, updates, or deletion,

  • Request data portability to another service.

To exercise these rights, contact us at info@regaljewels.com. Authorized agents may submit requests on your behalf by contacting us at the same address.

Cookies

Cookies improve browsing by remembering your actions/preferences. We use cookies for login, shopping cart, checkout, analytics, and marketing.

You can manage cookies in your browser settings. Please note that blocking cookies may affect Site functionality.

For more details about cookies, visit All About Cookies.

Do Not Track

Our Site does not alter its data collection practices when a Do Not Track signal is detected, due to the lack of industry standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal obligations.

Contact Us

For questions, concerns, or complaints about our privacy practices, contact us at:

📧 info@regaljewels.com
📍 Regal Jewels, 2625 W. Devon Ave, Chicago, IL, 60659 United States

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